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How are you really? It is OK to not be OK. Ask twice. As humans, we get into some pretty standard exchanges. ‘Hi, how are you’? ‘Fine’ We don’t even think before the answer is out. How automatic is your language,
Trust is like a ladder, you need to build rung by rung, step by step. Keep moving upwards. Trust is such an important factor, especially if you want to persuade others to take risks, or build agility and open mindedness. The big question is how
Know where your value comes from. Focus on it. Make it your goal. No compromises It isn’t about the product (platform, process, system, reorg), it is about the tangible business outcome, expressed as a value. Improved margin, reduced cost,
As a leader, you need to accept the change before you can lead the change. Humans are great at reading other humans, we do not even realise we are doing it. It is a survival method that serves us well. We can tell when a leader is cascading what t
Feels like a runaway train. Pause to see through the drama, then act. Recognise the feeling, you join a project to find it running at 100mph. No-one has the time or energy to pause, and you are quickly sucked into the drama. The most valuable thin
To dig deeper, to understand, ask exploring questions. These are the most powerful questions to have in your back pocket, they explore another person's views, beliefs or judgements. To persuade or influence someone, you need to understand their cur
If you reward the rescuers over those who get it right first time, what message are you sending? Pause and take a moment. Think about this one. Who do you celebrate, who do you put on a pedestal? The team member who somehow makes the impossible po
Hit the PAUSE button. Give yourself space to think and reflect. Your brain needs it. Our brains need renewal too. When we are running at full speed, we do not make the best choices. Get in the habit of giving yourself a pause. ‘Hmmm, let me
Don’t be a dinosaur, fully embrace AI! One of our most powerful survival tactics, which also gives us competitive advantage, is our ability to adapt and be flexible. Be curious, read widely, look for disruptive views. If you think AI as just
Be consistent, be predictable, create safety to create agility. Uncertainty paralyses. This isn’t the sexiest leadership advice you have been given, but it will transform your team dynamics, creating empowerment and agility. Your team is w
There is no 'I' in team. Watch out for leaders who talk about 'I'. - We are a team, I am an island Think carefully about the language you use. Talking about your needs, using ‘I’ as a leader, can feel like you and them. Create owners
Humans are like onions, we have many layers, dig deep to get to insights. Asking questions is a very powerful tactic, if you practice digging deeper. As humans, we are great at responding to the first question is a way that makes it easy for you an
Build strong foundations for your change, put the enablers in place. Often the focus is on the new product, the fancy new system, process or organisation design. There is a belief that a new structure, system or process will ‘fix’ the u
To find the space to do things differently, what are you going to say No to? One of the powerful provocations we use. As humans, we hate to disappoint, and we take on more and more. If you are feeling overwhelmed. Stop for a moment and work out wh
Take time to recharge, your brain and body will thank-you for it. It is hard to stop sometimes. It feels like there is always something that ‘should’ or ‘could’ be done. Your rest and renewal are some of those things. Take
A small shift in language creates a significant shift in ownership. Like many of our insights, this was learned the hard way. If you have been in a meeting and said ‘we need to’, meaning we, as the group. Then as you leave the meeting,