Humans are predictable. We may seem irrational at times, but we are predictably irrational.

If you understand how we are predictable, you can predict the choices that we may make. No surprises.

Work smarter, not harder.

Does it feel that making decisions in your organisation is hard? Have you tried to set roles in decision-making, tried different processes, but none of these seem to work?
If you do the same things, you will get the same outcomes. It is time to think differently about decision-making.

As organisations scale, the loose networks that enable small organisations to feel personable and nimble, can no longer cope.

Barriers and silos form, defensive walls go up, the communications between teams become formalised, and centred on process.

Some simple behavioural tricks quickly reduce the barriers, enabling the flow of communications and goodwill.