How to say No, without saying No.

One of the hardest skills to learn. Disagreeing, or declining often leaves you with a damaged relationship which can be hard to rebuild, especially in environments where emotions or politics are in play.

This helps you build the skill and confidence in disagreeing, redirecting, or declining without damaging relationships, status, or psychological safety and without triggering a threat responses in others.

We naturally avoid tough conversations.  The delay has a direct impact on our value realisation and the quality of the relationship we have.

Navigating tough conversations is a skill that we can all learn.  From reading the signs to setting the scene and achieving your outcome, without damaging your relationship.

Practice your skill in preparing for and practicing the tough conversation that you want or need to have.

Asking questions is a superpower for any change agent or leader.

By understanding the perceptions and beliefs of others we can effectively create change and shift their perspectives or our strategy where needed.

Asking questions creates self discovery and ownership in those answering them. They are a powerful way to help rebuild the mental model in our heads or challenge assumptions.