Decision Making Diagnostic

dataset:

  title: "Decision-Making Diagnostic & Intervention Mapping

  version: "1.1"

  intent: >

    AI-usable dataset to diagnose why decisions stall and recommend prioritised, well-sequenced

    tactics with weighted effectiveness (H/M/L) in highly charged, high-value situations.

  strength_scale:

    H: "High — directly mitigates the mechanism of the cause (heuristic)"

    M: "Medium — helpful but usually insufficient alone (heuristic)"

    L: "Low — supportive/secondary/context-dependent (heuristic)"

  global_sequencing_rules:

    - id: R0

      rule: "Start with decision hygiene before escalation"

      guidance: >

        Begin with low-risk stabilisers (Role Clarity, No Surprises, Create agency, Framing,

        Data Packs, Offer Choices) before escalation tactics (e.g., Social Proof, Leader of the Pack).

    - id: R1

      rule: "Stabilise threat/agency first"

      guidance: >

        If fear, low psychological safety, loss of agency, or surprise is present, stabilise first.

        Avoid tactics that can feel like pressure until safety and agency improve.

    - id: R2

      rule: "Clarify mandate before debating"

      guidance: >

        If delegated authority, upward delegation, or unclear signal chain is present, prioritise

        Role Clarity plus coalition-building outside the forum (then confirm inside).

    - id: R3

      rule: "Reduce cognitive load before increasing complexity"

      guidance: >

        If cognitive capacity or competing priorities dominate, simplify (Data Packs, Criteria Map),

        chunk (Reduce Risk), and use time to allow processing before pushing for closure.

    - id: R4

      rule: "Fix the forum when process pathologies dominate"

      guidance: >

        If the forum is stuck (passivity, conflict avoidance, triviality, polarisation, habit),

        redesign the ritual (Build Better Habits / Fresh Start Effect / Remove Bloat) rather than

        persuading harder.

groups:

  A:

    name: "Threat & Emotion"

    purpose: "Reduce felt risk and defensiveness; restore safety, agency, and readiness."

  B:

    name: "Authority, Accountability & Signal Chain"

    purpose: "Clarify mandate, ownership, and aircover; reduce exposure-driven delay."

  C:

    name: "Cognitive Load, Bandwidth & Timing"

    purpose: "Lower processing burden; create time/structure for deeper thinking."

  D:

    name: "Tribal & Social Dynamics"

    purpose: "Work with coalitions, influence lines, and socially acceptable behaviour."

  E:

    name: "Identity, Status & Investment Protection"

    purpose: "Manage defensiveness linked to reputation, ego, and sunk investment."

  F:

    name: "Inertia & Process Pathologies"

    purpose: "Address dysfunction in the forum: passivity, avoidance habits, triviality, polarisation."

# -------------------------------------------------------

# TACTICS DIRECTORY (definitions + misuse controls)

# -------------------------------------------------------

tactics_directory:

  guidance:

    - "Tactics are defined to reduce ambiguity and misinterpretation by AI tools."

    - "Each tactic includes intent, mechanism, best_for, misuse_risk, avoid_when, and watch_outs."

    - "misuse_risk is about likelihood of harm/backfire if applied at the wrong time or in the wrong tone."

  tactics:

    - name: "Reduce Risk"

      type: "situational"

      intent: "Make a high-risk decision feel manageable."

      mechanism: "Break a big decision into smaller decisions that feel less risky."

      best_for: ["Fear", "Status Quo", "Cognitive Capacity", "High perceived risk decisions"]

      misuse_risk: "medium"

      avoid_when:

        - "When fragmentation creates unclear ownership or no path to the final decision."

        - "When the group uses chunking as an excuse to never reconverge."

      watch_outs:

        - "Keep a clear decision path and decision owner for the final integrated decision."

    - name: "Role Clarity"

      type: "core_ritual"

      intent: "Clarify who decides, who advises, and who is present for awareness."

      mechanism: "Explicitly define decision makers vs non-decision makers; use RASCI where helpful."

      best_for: ["Delegated Authority", "Upward Delegation", "Bystanders", "Passive Participation"]

      misuse_risk: "medium"

      avoid_when:

        - "When introduced late without care and it will be experienced as exclusion or power-play."

      watch_outs:

        - "Set norms early; if changing roles later, frame it as improving decision quality, not demoting people."

    - name: "Create agency"

      type: "core_ritual"

      intent: "Prevent defensiveness caused by coerced commitment."

      mechanism: "Use open language and maintain flexibility; avoid forcing a public ‘yes’ too early."

      best_for: ["Loss of agency", "Polarization", "Fear", "Expectation Mismatch"]

      misuse_risk: "low"

      avoid_when:

        - "When flexibility becomes ambiguity and people cannot tell what is being decided."

      watch_outs:

        - "Keep outcomes and next steps explicit even while language stays non-coercive."

    - name: "Pre-briefing"

      type: "situational"

      intent: "Reduce surprises and surface concerns before the decision forum."

      mechanism: "Speak with decision makers in advance; avoid one-way briefing; avoid ‘negotiating in the round’ drift."

      best_for: ["Expectation Mismatch", "Political position", "Fragile coalitions", "High-stakes decisions"]

      misuse_risk: "medium"

      avoid_when:

        - "When pre-briefing becomes sequential bargaining that changes the proposal unpredictably."

        - "When it creates unfair influence for early participants over later ones."

      watch_outs:

        - "Keep pre-briefing two-way; track changes to avoid surprises for early contributors."

    - name: "One style does not fit all"

      type: "core_ritual"

      intent: "Reduce perceived risk by meeting different decision-maker preferences."

      mechanism: "Adapt interactions, communications and style to decision makers’ needs and preferences."

      best_for: ["Cognitive Capacity", "Mixed stakeholder groups", "Fear", "Ego and Status"]

      misuse_risk: "low"

      avoid_when:

        - "When adaptation causes inconsistent messages across stakeholders."

      watch_outs:

        - "Maintain consistent core narrative; tailor format and emphasis, not the underlying truth."

    - name: "Data Packs"

      type: "core_ritual"

      intent: "Create an even playing field and reduce defensiveness from pre-reads."

      mechanism: "Use data packs instead of pre-reads; do not assume they were read; allow short reading time at the start if needed."

      best_for: ["Cognitive Capacity", "Homework", "Data delay tactic", "Expectation Mismatch"]

      misuse_risk: "low"

      avoid_when:

        - "When packs become overwhelming and create cognitive overload."

      watch_outs:

        - "Keep packs decision-relevant; highlight key findings and trade-offs."

    - name: "Use time tactically"

      type: "situational"

      intent: "Allow processing time so risk feels manageable."

      mechanism: "Brief on one day and decide 2–3 days later to allow deeper processing; normalise this in timelines."

      best_for: ["Cognitive Capacity", "Fear", "Polarization", "High-risk decisions"]

      misuse_risk: "medium"

      avoid_when:

        - "When time is being used as indefinite avoidance rather than processing."

      watch_outs:

        - "Set a clear decision moment; separate ‘processing time’ from ‘stalling time’."

    - name: "Framing"

      type: "core_ritual"

      intent: "Shape the decision environment to reduce threat and increase readiness."

      mechanism: "Use framing/priming/anchoring; set expectations early; repeat language consistently."

      best_for: ["Emotional not Rational", "Fear", "Expectation Mismatch", "Ego and Status", "Status Quo"]

      misuse_risk: "medium"

      avoid_when:

        - "When framing is used as ‘spin’ and undermines trust."

      watch_outs:

        - "Framing should reduce surprises and clarify trade-offs; keep it authentic."

    - name: "Tribal Map"

      type: "core_ritual"

      intent: "Navigate influence, trust lines, factions and constraints."

      mechanism: "Map lines of influence, who trusts whom, and who can constrain; assess stakeholder perceptions regularly."

      best_for: ["Political position", "Herd Mentality", "Frozen Middle", "Group Congruence"]

      misuse_risk: "medium"

      avoid_when:

        - "When used cynically to manipulate rather than understand and respect constraints."

      watch_outs:

        - "Treat as confidential; use to build trust routes and reduce risk, not to ‘game’ people."

    - name: "Remove Bloat"

      type: "situational"

      intent: "Reduce distortion caused by non-decision-makers."

      mechanism: "Create a separate decision-making forum when meetings are bloated with bystanders."

      best_for: ["Bystanders", "Price of Stamps", "Passive Participation", "Habitual postponement"]

      misuse_risk: "high"

      avoid_when:

        - "When removing attendees without clarity will trigger political backlash or loss of trust."

      watch_outs:

        - "Pair with Role Clarity and No Surprises; explain why the forum is changing."

    - name: "No Surprises"

      type: "core_ritual"

      intent: "Reduce threat response triggered by surprise or sudden shifts."

      mechanism: "Inform decision makers of micro-decisions and changes so direction shifts do not surprise them."

      best_for: ["Delegated Authority", "Expectation Mismatch", "Fear", "Psychological Safety"]

      misuse_risk: "low"

      avoid_when:

        - "When ‘no surprises’ turns into excessive noise and fatigue."

      watch_outs:

        - "Signal meaningful shifts and decision-relevant changes; keep communication crisp."

    - name: "Build Better Habits"

      type: "core_ritual"

      intent: "Create repeatable decision rituals that work with human emotion."

      mechanism: "Create a recognisable process and ritual; engineer start/end routines; meeting leader sets norms intentionally."

      best_for: ["Habit", "Passive Participation", "Psychological Safety", "Conflict avoidance"]

      misuse_risk: "medium"

      avoid_when:

        - "When rituals are imposed without explaining purpose and benefits."

      watch_outs:

        - "Establish early; if changing entrenched rituals, combine with Fresh Start Effect."

    - name: "Offer Choices"

      type: "core_ritual"

      intent: "Reduce defensiveness and polarisation; restore agency."

      mechanism: "Offer choices (three optimal); avoid polarising yes/no; avoid too many options (choice overload)."

      best_for: ["Loss of agency", "Polarization", "Fear", "Herd Mentality"]

      misuse_risk: "low"

      avoid_when:

        - "When choices are fake or not meaningfully different."

      watch_outs:

        - "Make options comparable and explicit about consequences/trade-offs."

    - name: "Act like an Equal"

      type: "core_ritual"

      intent: "Position as trusted advisor rather than subordinate."

      mechanism: "Act like their equal to build credibility; subservient positioning is hard to reset."

      best_for: ["Ego and Status", "Low trust in presenters", "Power dynamics"]

      misuse_risk: "medium"

      avoid_when:

        - "When ‘equal’ is misread as confrontational or disrespectful."

      watch_outs:

        - "Signal calm authority, respect and confidence; avoid status games."

    - name: "Normalise Risk"

      type: "core_ritual"

      intent: "Lower perfection pressure and enable trade-off decisions."

      mechanism: "Normalise that decisions are trade-offs (‘least worst’); perfection is not expected; highlight trade-offs."

      best_for: ["Fear", "Status Quo", "Sunk Cost", "Emotional not Rational"]

      misuse_risk: "medium"

      avoid_when:

        - "When it is used to minimise real consequences or accountability."

      watch_outs:

        - "Be explicit about trade-offs and mitigations; normalise imperfection, not negligence."

    - name: "Leader of the Pack"

      type: "situational"

      intent: "Break perceived deadlock using a credible influential decision maker."

      mechanism: "A respected influential decision maker legitimises the decision; can backfire if seen as pressuring or not credible."

      best_for: ["Herd Mentality", "Deadlock", "High uncertainty in the group"]

      misuse_risk: "high"

      avoid_when:

        - "When psychological safety is low and it will feel like coercion."

        - "When the ‘leader’ lacks respect/credibility or has an undeclared agenda."

        - "When the group is not ready and needs openness to persuade."

      watch_outs:

        - "Use with care; credibility and timing determine whether it helps or harms."

    - name: "Social Proof"

      type: "situational"

      intent: "Reduce perceived risk by showing trusted support."

      mechanism: "Use surveys, quotes, stories and trusted cheerleaders to reassure decision makers."

      best_for: ["Herd Mentality", "Fear", "Ego and Status"]

      misuse_risk: "high"

      avoid_when:

        - "When agency is low and it will feel like pressure or stacking the deck."

        - "When trust in the messenger is weak and proof will be dismissed."

      watch_outs:

        - "Stabilise agency first; ensure proof is authentic and relevant."

    - name: "Practice conflict"

      type: "situational"

      intent: "Build constructive conflict capability before it matters."

      mechanism: "Use scenarios to practise disagreement without judgement; may use voting or weighting criteria to surface disagreement safely."

      best_for: ["Conflict avoidance", "Psychological Safety", "Group Congruence"]

      misuse_risk: "medium"

      avoid_when:

        - "When the group is highly unsafe and the exercise would expose people to judgement."

      watch_outs:

        - "Start early where possible; otherwise use structured methods that reduce personal threat."

    - name: "Criteria Map"

      type: "core_ritual"

      intent: "Create shared decision logic and reduce political redefinition at the last moment."

      mechanism: "Define decision criteria early; ask decision makers to weight criteria; build a trade-off mental model before risk is high."

      best_for: ["Conflict avoidance", "Political position", "Herd Mentality", "Cognitive Capacity"]

      misuse_risk: "medium"

      avoid_when:

        - "When introduced near the decision and likely to be politically manipulated."

      watch_outs:

        - "Set thresholds and weights early; revisit only with explicit rationale."

    - name: "Forgiveness, not Permission"

      type: "situational"

      intent: "Prevent unnecessary upward delegation and build trust through informed autonomy."

      mechanism: "Decide within your sphere; inform stakeholders of smaller decisions to build comfort and avoid an upward-delegation habit."

      best_for: ["Upward Delegation", "Frozen Middle", "Delegated Authority (where mandate exists)"]

      misuse_risk: "high"

      avoid_when:

        - "When the decision is truly outside mandate or creates compliance/legal risk."

      watch_outs:

        - "Use judgement; keep stakeholders informed to avoid surprises and loss of trust."

    - name: "Build a coalition"

      type: "situational"

      intent: "Create decision confidence across factions before the forum."

      mechanism: "Build confidence one-by-one outside the decision event; two-way conversation; reflect what matters to them; prompt readiness to act."

      best_for: ["Political position", "Delegated Authority", "Frozen Middle", "Polite Yes"]

      misuse_risk: "medium"

      avoid_when:

        - "When used as a one-way briefing that creates hidden dissent."

      watch_outs:

        - "Listen deeply; incorporate what matters; avoid drift that creates surprises."

    - name: "Trusted delegation"

      type: "situational"

      intent: "Borrow judgement via trusted relationships."

      mechanism: "Use trusted allies whose agreement acts as a proxy for others’ risk processing."

      best_for: ["Delegated Authority", "Frozen Middle", "Political position", "Group Congruence"]

      misuse_risk: "medium"

      avoid_when:

        - "When it will be perceived as stacking influence rather than building trust."

      watch_outs:

        - "Use credible, respected allies; keep intent transparent."

    - name: "Language use"

      type: "core_ritual"

      intent: "Rebalance narrative so decisiveness becomes normalised."

      mechanism: "Celebrate decisions and constructive conflict as evidence of good behaviour; rewrite the story that decisions are not made."

      best_for: ["Habit", "Passive Participation", "Psychological Safety", "Conflict avoidance"]

      misuse_risk: "low"

      avoid_when:

        - "When celebration feels like declaring victory over a divided group."

      watch_outs:

        - "Celebrate process (openness, holding tension) as well as outcomes."

    - name: "Fresh Start Effect"

      type: "situational"

      intent: "Reset stuck forums with entrenched rituals."

      mechanism: "Change forum identity (rename, shift membership, reduce to key decision makers); embed new rituals early."

      best_for: ["Habit", "Passive Participation", "Entrenched avoidance patterns"]

      misuse_risk: "medium"

      avoid_when:

        - "When used as a superficial rename without new rituals and norms."

      watch_outs:

        - "A fresh start requires intentional new rituals early, or the old patterns return."

# -------------------------------------------------------

# TACTICS REGISTRY (thin index)

# -------------------------------------------------------

tactics_registry:

  core_rituals:

    - "Role Clarity"

    - "Create agency"

    - "Data Packs"

    - "No Surprises"

    - "Framing"

    - "Offer Choices"

    - "Criteria Map"

    - "Tribal Map"

    - "Build Better Habits"

    - "Language use"

    - "Act like an Equal"

    - "Normalise Risk"

  situational_tactics:

    - "Reduce Risk"

    - "Pre-briefing"

    - "One style does not fit all"

    - "Use time tactically"

    - "Remove Bloat"

    - "Leader of the Pack"

    - "Social Proof"

    - "Practice conflict"

    - "Forgiveness, not Permission"

    - "Build a coalition"

    - "Trusted delegation"

    - "Fresh Start Effect"

# -------------------------------------------------------

# ROOT CAUSE DIRECTORY (group + sequencing + full mapping)

# -------------------------------------------------------

root_cause_directory:

  - id: RC01

    name: "Emotional not Rational"

    group: A

    description: "Decisions stall due to emotional reactions; rational arguments may be used later to justify the emotional position."

    recommended_sequence:

      - { tactic: "No Surprises", strength: H }

      - { tactic: "Framing", strength: H }

      - { tactic: "Normalise Risk", strength: H }

      - { tactic: "Offer Choices", strength: M }

      - { tactic: "Use time tactically", strength: M }

      - { tactic: "Build a coalition", strength: M }

    avoid_early: ["Leader of the Pack", "Social Proof"]

    tactic_map:

      "No Surprises": H

      "Framing": H

      "Normalise Risk": H

      "Offer Choices": M

      "Use time tactically": M

      "Build a coalition": M

      "Data Packs": L

      "Criteria Map": L

  - id: RC02

    name: "Fear"

    group: A

    description: "Fear of being wrong, judged, losing safety/status/relationships paralyses decision making."

    recommended_sequence:

      - { tactic: "Reduce Risk", strength: H }

      - { tactic: "Normalise Risk", strength: H }

      - { tactic: "No Surprises", strength: H }

      - { tactic: "Offer Choices", strength: M }

      - { tactic: "Use time tactically", strength: M }

      - { tactic: "Build a coalition", strength: M }

    avoid_early: ["Leader of the Pack", "Social Proof"]

    tactic_map:

      "Reduce Risk": H

      "Normalise Risk": H

      "No Surprises": H

      "Offer Choices": M

      "Use time tactically": M

      "Build a coalition": M

      "Framing": M

      "Social Proof": L

  - id: RC03

    name: "Psychological Safety"

    group: A

    description: "Low psychological safety reduces risk-taking and makes dissent costly; higher-risk decisions need higher safety/trust."

    recommended_sequence:

      - { tactic: "Build Better Habits", strength: H }

      - { tactic: "Practice conflict", strength: H }

      - { tactic: "Role Clarity", strength: M }

      - { tactic: "Language use", strength: M }

      - { tactic: "Build a coalition", strength: M }

    avoid_early: ["Leader of the Pack"]

    tactic_map:

      "Build Better Habits": H

      "Practice conflict": H

      "Role Clarity": M

      "Language use": M

      "Build a coalition": M

      "No Surprises": M

      "Criteria Map": M

      "Social Proof": L

  - id: RC04

    name: "Delegated Authority"

    group: B

    description: "A decision maker representing a boss/function/team fears how the decision will be judged, increasing perceived risk."

    recommended_sequence:

      - { tactic: "Role Clarity", strength: H }

      - { tactic: "Build a coalition", strength: H }

      - { tactic: "No Surprises", strength: H }

      - { tactic: "Tribal Map", strength: M }

      - { tactic: "Trusted delegation", strength: M }

      - { tactic: "Reduce Risk", strength: M }

    avoid_early: ["Social Proof"]

    tactic_map:

      "Role Clarity": H

      "Build a coalition": H

      "No Surprises": H

      "Tribal Map": M

      "Trusted delegation": M

      "Reduce Risk": M

      "Use time tactically": L

  - id: RC05

    name: "Loss of agency"

    group: A

    description: "When people feel control is being taken away or pushed into public commitment, resistance appears as dissent or delay."

    recommended_sequence:

      - { tactic: "Create agency", strength: H }

      - { tactic: "Offer Choices", strength: H }

      - { tactic: "No Surprises", strength: M }

      - { tactic: "Use time tactically", strength: M }

      - { tactic: "Framing", strength: M }

    avoid_early: ["Leader of the Pack", "Social Proof"]

    tactic_map:

      "Create agency": H

      "Offer Choices": H

      "No Surprises": M

      "Use time tactically": M

      "Framing": M

      "Role Clarity": L

      "Build a coalition": L

  - id: RC06

    name: "Cognitive Capacity"

    group: C

    description: "Complexity plus low cognitive bandwidth makes decisions feel far riskier; low trust can amplify perceived risk."

    recommended_sequence:

      - { tactic: "Data Packs", strength: H }

      - { tactic: "Use time tactically", strength: H }

      - { tactic: "Criteria Map", strength: M }

      - { tactic: "Reduce Risk", strength: M }

      - { tactic: "Offer Choices", strength: M }

      - { tactic: "One style does not fit all", strength: M }

    avoid_early: []

    tactic_map:

      "Data Packs": H

      "Use time tactically": H

      "Criteria Map": M

      "Reduce Risk": M

      "Offer Choices": M

      "One style does not fit all": M

      "No Surprises": M

      "Framing": L

  - id: RC07

    name: "Competing Priorities"

    group: C

    description: "Decisions are triaged away due to constrained capacity; 'right decision, wrong time' often masks overload."

    recommended_sequence:

      - { tactic: "Use time tactically", strength: M }

      - { tactic: "Reduce Risk", strength: M }

      - { tactic: "Role Clarity", strength: M }

      - { tactic: "Build a coalition", strength: M }

      - { tactic: "Data Packs", strength: L }

    avoid_early: []

    tactic_map:

      "Use time tactically": M

      "Reduce Risk": M

      "Role Clarity": M

      "Build a coalition": M

      "Data Packs": L

      "Framing": L

  - id: RC08

    name: "Political position"

    group: D

    description: "Hidden boundaries and constraints protect teams/functions; some parties may veto options threatening controls/resources."

    recommended_sequence:

      - { tactic: "Tribal Map", strength: H }

      - { tactic: "Build a coalition", strength: H }

      - { tactic: "Trusted delegation", strength: M }

      - { tactic: "Criteria Map", strength: M }

      - { tactic: "Role Clarity", strength: M }

    avoid_early: []

    tactic_map:

      "Tribal Map": H

      "Build a coalition": H

      "Trusted delegation": M

      "Criteria Map": M

      "Role Clarity": M

      "Framing": L

  - id: RC09

    name: "Ego and Status"

    group: E

    description: "Decisions that threaten identity, credibility or status trigger defensive objections protecting what is valued."

    recommended_sequence:

      - { tactic: "Act like an Equal", strength: H }

      - { tactic: "Framing", strength: H }

      - { tactic: "Build a coalition", strength: M }

      - { tactic: "Social Proof", strength: M }

      - { tactic: "Criteria Map", strength: M }

    avoid_early: []

    tactic_map:

      "Act like an Equal": H

      "Framing": H

      "Build a coalition": M

      "Social Proof": M

      "Criteria Map": M

      "No Surprises": L

  - id: RC10

    name: "Sunk Cost"

    group: E

    description: "People defend prior investments of time/energy; defensiveness can shape tone and willingness to change course."

    recommended_sequence:

      - { tactic: "Normalise Risk", strength: H }

      - { tactic: "Framing", strength: M }

      - { tactic: "Reduce Risk", strength: M }

      - { tactic: "Criteria Map", strength: M }

    avoid_early: []

    tactic_map:

      "Normalise Risk": H

      "Framing": M

      "Reduce Risk": M

      "Criteria Map": M

      "Build a coalition": L

  - id: RC11

    name: "Herd Mentality"

    group: D

    description: "Decision makers avoid standing out; uncertainty creates paralysis until influential figures signal a safe stance."

    recommended_sequence:

      - { tactic: "Social Proof", strength: H }

      - { tactic: "Criteria Map", strength: M }

      - { tactic: "Build a coalition", strength: M }

      - { tactic: "Leader of the Pack", strength: M }

      - { tactic: "Tribal Map", strength: M }

    avoid_early: ["Leader of the Pack"]

    tactic_map:

      "Social Proof": H

      "Criteria Map": M

      "Build a coalition": M

      "Leader of the Pack": M

      "Tribal Map": M

      "Offer Choices": M

  - id: RC12

    name: "Group Congruence"

    group: D

    description: "Decision speed correlates with trust/respect between factions; low trust stalls decisions, especially in new scenarios."

    recommended_sequence:

      - { tactic: "Build a coalition", strength: H }

      - { tactic: "Practice conflict", strength: H }

      - { tactic: "Tribal Map", strength: M }

      - { tactic: "Trusted delegation", strength: M }

      - { tactic: "Criteria Map", strength: M }

    avoid_early: []

    tactic_map:

      "Build a coalition": H

      "Practice conflict": H

      "Tribal Map": M

      "Trusted delegation": M

      "Criteria Map": M

      "Build Better Habits": L

  - id: RC13

    name: "Upward Delegation"

    group: B

    description: "Early decisions are passed upward due to uncertainty; if leaders decide, a habit forms and disempowers others."

    recommended_sequence:

      - { tactic: "Role Clarity", strength: H }

      - { tactic: "Forgiveness, not Permission", strength: H }

      - { tactic: "No Surprises", strength: M }

      - { tactic: "Build Better Habits", strength: M }

    avoid_early: []

    tactic_map:

      "Role Clarity": H

      "Forgiveness, not Permission": H

      "No Surprises": M

      "Build Better Habits": M

      "Tribal Map": L

  - id: RC14

    name: "Frozen Middle"

    group: B

    description: "People delay when Boss/Boss2 signals are unclear and they need aircover to take risk."

    recommended_sequence:

      - { tactic: "Build a coalition", strength: H }

      - { tactic: "Tribal Map", strength: M }

      - { tactic: "Trusted delegation", strength: M }

      - { tactic: "Role Clarity", strength: M }

      - { tactic: "No Surprises", strength: M }

    avoid_early: []

    tactic_map:

      "Build a coalition": H

      "Tribal Map": M

      "Trusted delegation": M

      "Role Clarity": M

      "No Surprises": M

      "Use time tactically": L

  - id: RC15

    name: "Expectation Mismatch"

    group: A

    description: "Surprises disrupt expectations, reduce trust in presenters, and trigger emotional resistance and delay."

    recommended_sequence:

      - { tactic: "Pre-briefing", strength: H }

      - { tactic: "No Surprises", strength: H }

      - { tactic: "Data Packs", strength: M }

      - { tactic: "Framing", strength: M }

      - { tactic: "Use time tactically", strength: M }

    avoid_early: ["Leader of the Pack", "Social Proof"]

    tactic_map:

      "Pre-briefing": H

      "No Surprises": H

      "Data Packs": M

      "Framing": M

      "Use time tactically": M

      "Build a coalition": L

  - id: RC16

    name: "Passive Participation"

    group: F

    description: "Decision makers are normalised to passivity; they see their role as advisory, not owning decisions and risk."

    recommended_sequence:

      - { tactic: "Role Clarity", strength: H }

      - { tactic: "Build Better Habits", strength: H }

      - { tactic: "Language use", strength: M }

      - { tactic: "Remove Bloat", strength: M }

    avoid_early: []

    tactic_map:

      "Role Clarity": H

      "Build Better Habits": H

      "Language use": M

      "Remove Bloat": M

      "Practice conflict": L

  - id: RC17

    name: "Habit"

    group: F

    description: "Recycling/postponing decisions becomes normalised behaviour; the group becomes complicit because delay reduces perceived risk."

    recommended_sequence:

      - { tactic: "Build Better Habits", strength: H }

      - { tactic: "Fresh Start Effect", strength: M }

      - { tactic: "Role Clarity", strength: M }

      - { tactic: "Reduce Risk", strength: M }

      - { tactic: "Language use", strength: M }

    avoid_early: []

    tactic_map:

      "Build Better Habits": H

      "Fresh Start Effect": M

      "Role Clarity": M

      "Reduce Risk": M

      "Language use": M

      "Remove Bloat": L

  - id: RC18

    name: "Conflict avoidance"

    group: F

    description: "Avoiding public disagreement leads to decisions being quietly discounted and eroded; practising conflict early builds capability."

    recommended_sequence:

      - { tactic: "Practice conflict", strength: H }

      - { tactic: "Criteria Map", strength: M }

      - { tactic: "Build Better Habits", strength: M }

      - { tactic: "Role Clarity", strength: M }

    avoid_early: []

    tactic_map:

      "Practice conflict": H

      "Criteria Map": M

      "Build Better Habits": M

      "Role Clarity": M

      "Offer Choices": L

  - id: RC19

    name: "Status Quo"

    group: F

    description: "The current state feels safe and predictable; inertia strengthens when risk is high or capacity is depleted."

    recommended_sequence:

      - { tactic: "Normalise Risk", strength: H }

      - { tactic: "Reduce Risk", strength: M }

      - { tactic: "Framing", strength: M }

      - { tactic: "Offer Choices", strength: M }

      - { tactic: "Use time tactically", strength: L }

    avoid_early: []

    tactic_map:

      "Normalise Risk": H

      "Reduce Risk": M

      "Framing": M

      "Offer Choices": M

      "Use time tactically": L

      "Build a coalition": L

  - id: RC20

    name: "Homework"

    group: F

    description: "Information asymmetry (some have the information, others do not) creates superiority/disadvantage dynamics that split the room."

    recommended_sequence:

      - { tactic: "Data Packs", strength: H }

      - { tactic: "Use time tactically", strength: M }

      - { tactic: "No Surprises", strength: M }

      - { tactic: "Role Clarity", strength: L }

    avoid_early: []

    tactic_map:

      "Data Packs": H

      "Use time tactically": M

      "No Surprises": M

      "Role Clarity": L

      "Framing": L

  - id: RC21

    name: "Polite Yes"

    group: F

    description: "Public agreement avoids conflict but privately people may not intend to support the decision."

    recommended_sequence:

      - { tactic: "Build a coalition", strength: H }

      - { tactic: "Role Clarity", strength: M }

      - { tactic: "Criteria Map", strength: M }

      - { tactic: "Language use", strength: M }

    avoid_early: []

    tactic_map:

      "Build a coalition": H

      "Role Clarity": M

      "Criteria Map": M

      "Language use": M

      "Social Proof": L

      "No Surprises": L

  - id: RC22

    name: "Price of Stamps"

    group: F

    description: "Focus on trivial details signals insufficient trust/safety/coalition to engage with the real decision; a practical avoidance behaviour."

    recommended_sequence:

      - { tactic: "Criteria Map", strength: M }

      - { tactic: "Remove Bloat", strength: M }

      - { tactic: "Practice conflict", strength: M }

      - { tactic: "Build a coalition", strength: M }

      - { tactic: "Build Better Habits", strength: M }

    avoid_early: []

    tactic_map:

      "Criteria Map": M

      "Remove Bloat": M

      "Practice conflict": M

      "Build a coalition": M

      "Build Better Habits": M

      "No Surprises": L

  - id: RC23

    name: "Polarization"

    group: F

    description: "Forcing binary choices before people are ready creates identity-based positions and defensiveness; hard to unwind."

    recommended_sequence:

      - { tactic: "Offer Choices", strength: H }

      - { tactic: "Create agency", strength: M }

      - { tactic: "Use time tactically", strength: M }

      - { tactic: "Practice conflict", strength: M }

      - { tactic: "Framing", strength: L }

    avoid_early: ["Leader of the Pack", "Social Proof"]

    tactic_map:

      "Offer Choices": H

      "Create agency": M

      "Use time tactically": M

      "Practice conflict": M

      "Framing": L

      "Criteria Map": L

  - id: RC24

    name: "Bystanders"

    group: D

    description: "Non-decision-makers present in meetings can exert disproportionate influence simply by being present; attendance can become habitual."

    recommended_sequence:

      - { tactic: "Remove Bloat", strength: H }

      - { tactic: "Role Clarity", strength: H }

      - { tactic: "Build Better Habits", strength: M }

      - { tactic: "Fresh Start Effect", strength: L }

    avoid_early: []

    tactic_map:

      "Remove Bloat": H

      "Role Clarity": H

      "Build Better Habits": M

      "Fresh Start Effect": L

      "Tribal Map": L

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Communication Archetypes